Terms, conditions
+ privacy

Terms + conditions

By booking and paying for a place on a class or workshop, you confirm you have read and agree to the following terms and conditions.

Covid 19 policy: The new Covid 19 policy applies to all students. Please ensure you read it before coming to class/workshops and abide by it at all times when you’re in the studio.

Classes, private booking and workshop bookings: Refunds can be issued up to 14 days before an event. No refunds can be issued once the course or workshop has started. If you have any questions at all, please contact Charlotte to discuss this further.

Booked places on workshops/classes are non-transferable

No refunds on gift vouchers.

Shop purchases: Refunds and exchanges are not available, but please contact Charlotte if you have any problems with your order and she’ll do her best to help.

Thank you for accepting these terms + conditions.

 

Privacy policy

Your information

If you’re purchasing items from the Charlotte Miller Ceramics shop, the information you provide will be used to fulfil your order and provide any updates relating to this. If you’re booking onto classes or workshops, your information may be used to contact you about details relating to this event.

If you have decided to join the Charlotte Miller Ceramics mailing list, please know that your details are securely stored on MailChimp’s servers and will not be passed on to any third parties. You can unsubscribe from these email newsletters at any time.

This website

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.