Terms, conditions
+ privacy
Terms + Conditions
By booking and paying for a place on a class or workshop, you confirm that you have read and agreed to the following terms and conditions.
Classes, private bookings and workshops: Refunds are available for cancellations made at least 14 days before the event. Unfortunately, refunds, transfers or credits cannot be offered for cancellations made within 14 days of the event, including cancellations due to illness, emergencies or changes in personal circumstances.
No refunds can be issued once a course or workshop has started.
Booked places on classes and workshops are non-transferable and cannot be moved to another date or transferred to another person.
Gift vouchers: Gift vouchers are non-refundable.
Shop purchases: Refunds and exchanges are not available. However, if you experience a problem with your order, please contact Charlotte, who will do her best to help.
If you have any questions, please contact Charlotte before making your booking.
Thank you for accepting these terms and conditions.
Privacy policy
Your information
If you’re purchasing items from the Charlotte Miller Ceramics shop, the information you provide will be used to fulfil your order and provide any updates relating to this. If you’re booking onto classes or workshops, your information may be used to contact you about details relating to this event.
If you have decided to join the Charlotte Miller Ceramics mailing list, please know that your details are securely stored on MailChimp’s servers and will not be passed on to any third parties. You can unsubscribe from these email newsletters at any time.
This website
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.